Return & Refund Policy

 

Welcome to STANDARDSENGINEERING.COM!

At STANDARDSENGINEERING.COM, we are committed to ensuring your satisfaction with every purchase. However, we understand that there may be instances where you need to return or request a refund for digital files due to various reasons. To facilitate this process, we have outlined our digital files Return & Refund Policy below. Please read it carefully before initiating any return or refund request.

 

1. Eligibility for Returns & Refunds

 

Unaccessed Digital Files: Digital files that have not been accessed, downloaded, or opened are eligible for a full refund within [3] days of purchase.

Technical Issues: If you encounter a technical issue that prevents you from accessing your digital files despite our efforts to resolve it, you may be eligible for a refund or a replacement copy within [3] days of purchase.

 

2. How to Request a Return or Refund

 

Contact Us: To initiate a return or refund request, please contact our Customer Service team at [email protected].

Provide Information: Include your order number, the title of the digital files, the reason for the return/refund, and any relevant details (e.g., error messages, screenshots).

Review & Approval: Our team will review your request within [1] business days and notify you of the decision. If approved, we will provide further instructions on how to proceed.

 

3. Refund Processing

 

Timeframe: Refunds will be processed within [1-7] business days after approval. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution's processing time.

Original Payment Method: Refunds will be issued to the original payment method used for the purchase.

 

4. Exclusions

 

Accessed digital filess: Digital files that have been accessed, downloaded, or opened are not eligible for return or refund.

Customized Content: Any digital files that have been customized or tailored to your specific requirements are not returnable.

Bundled Products: If you purchased an digital files as part of a bundle, the return or refund policy may differ. Please contact us for specific details.

 

5. Additional Terms

 

Compatibility: It is your responsibility to ensure that the digital files is compatible with your device and software before making a purchase.

Policy Changes: We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Please visit this page for the latest version.

 

6. Contact Us

 

If you have any questions or concerns regarding our Return & Refund Policy, please feel free to contact us at [email protected] or browse our FAQs section for more information.

 

Thank you for choosing STANDARDSENGINEERING.COM! We value your satisfaction and strive to provide excellent customer service.