AS/NZS ISO 10001 PDF
AS/NZS ISO 10001 PDF
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AS/NZS ISO 10001 PDF

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Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations

Published byPublication DateNumber of Pages
AS/NZS03/02/201218
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AS/NZS ISO 10001 – Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations

Adopts ISO 10001:2007 to provide guidance on planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

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